Secure Packing

Every order is packed carefully and securely to help ensure your books arrive safely and in the condition shown.

Packaging Materials

We reuse clean, sturdy cardboard boxes, bubble wrap and other packing materials whenever suitable. Where new materials are needed, we use recyclable or biodegradable options whenever possible.

Product Condition

Please look closely at the photos, as they form part of the description.

Storage

All books are stored in our smoke free, climate controlled shop in Surbiton, London.

Dispatch & Delivery

We usually dispatch orders within 2 working days of receiving payment. All orders are carefully packaged and sent using tracked delivery services.

Shipping Costs

UK shipping is free on orders over £30. International shipping costs are calculated at checkout.

Returns

We offer a 60 day return period from delivery for orders placed directly with Folio Vault. For change of mind returns, books must be returned in the same condition as received, and return postage is the buyer's responsibility.

If your order arrives damaged, faulty or not as described, please contact us so we can resolve the issue.

Your statutory consumer rights remain unaffected.

Full Shipping Policy | Full Refund Policy

International Orders

International orders may be subject to import taxes, customs duties and courier handling fees, depending on the destination country.

Who Pays?

Any applicable import charges are normally the buyer's responsibility and are not included in the purchase price or shipping costs unless otherwise stated.

Are Books Duty Free?

Books are duty free in many countries, although import VAT, GST or other local taxes may still apply.

Customs Clearance

Your courier may contact you directly to arrange payment of any applicable charges before delivery. We always declare the contents and value of shipments accurately.